IT Technician

Application deadline:  
Location: Segrate 20054, Lombardy, Italy 
Contract type: Permanent 
Job ID: 2984 

Are you passionate about IT and eager to make a difference in the pharmaceutical industry? LEO Pharma is looking for a dynamic and dedicated IT Technician to join our IT Operations and Digital Workplace team in Segrate, Italy. If you thrive in a fast-paced environment and are ready to contribute to a company that is committed to improving the lives of people with skin diseases, we want to hear from you!

Shape the LEO Pharma of tomorrow

At LEO Pharma, we share a “challenge accepted” mindset and are guided by our winning behaviours of simplification, collaboration, and accountability, to achieve our goals

Your role

As an IT Technician at LEO Pharma, you will play a crucial role in ensuring the smooth operation of our IT systems and infrastructure at the Segrate production site.

Your responsibilities will include:

• Providing daily support for local systems, applications, and infrastructure
• Ensuring stable, predictable, and reliable IT services, while promoting continuous improvement in productivity, service quality, and customer satisfaction
• Supporting and maintaining IT systems and infrastructure, resolving incidents and requests according to agreed SLAs
• Collaborating with global IT teams to align local requirements with global projects and standards
• Assisting with the preparation of documents for inspections and audits, and maintaining IT disaster recovery procedures
• Providing technical assistance to the Engineering Department and system administration for laboratory systems/applications

Your qualifications

To succeed in this role, we imagine that you have the following qualifications:

• A minimum of 3 years’ experience delivering IT support, preferably within the pharmaceutical industry
• Relevant experience with pharmaceutical systems and ITIL methodology
• Basic knowledge of LAN/WAN, Server hardware, client and server operating systems
• Strong relationship-building, team-working, and communication skills
• Both Italian and English fluency (written and spoken)
• A proactive, action-oriented, and self-motivated approach
• The ability to work cooperatively across the organization to achieve shared objectives
• A collaborative mindset, focusing on performance and outcomes, and the ability to manage complexity and make quality decisions

Your new team

At LEO Pharma, you will be part of a global IT team that is dedicated to supporting our mission of advancing the standard of care for people with skin diseases. You will work closely with IT Operations and Digital Workplace, Infrastructure SDMs, Product Owners, Product Managers, and key stakeholders in the line of business. Our team values collaboration, innovation, and a commitment to excellence.

Your application

You do not need to upload a cover letter, but feel free to add a few sentences in your resume or CV on why this position has your interest.

Beyond the skin

Join LEO Pharma, a global leader in medical dermatology, as we go beyond the skin to make a lasting impact.  Our innovative approach sets us apart. We are dedicated to leaving a legacy that positively impacts patients, colleagues, and our planet. 
 
At LEO Pharma, we believe in the power of individuals to drive change. Our flat organizational structure empowers you to make a visible impact and offers versatile roles for professional growth. We value diversity and welcome applications from all qualified candidates, recognizing that our different perspectives, backgrounds, and attitudes enable us to make the best decisions. Join our passionate team at LEO Pharma and be yourself as we work together to make a difference.
 
For certain positions, LEO Pharma might complete a background check conducted by a third party.