Senior Service Owner WAN

Application deadline: 17.11.2024 
Location: Gdansk 80-309, Poland, Poland 
Contract type: Permanent 
Job ID: 2689 

Senior Service Owner WAN 

Are you an experienced network service professional with a passion for managing and optimizing WAN services? Do you thrive in a dynamic environment where your expertise can ensure seamless and secure network operations? At LEO Pharma, we are dedicated to helping people achieve healthy skin through innovative treatments. We invite you to join our Infrastructure Operations team in Gdansk, where you will play a crucial role in managing our Global IT Network and its lifecycle. 

Shape the LEO Pharma of tomorrow   

At LEO Pharma, our mission transcends the conventional. We're on an ambitious path to become the leaders in medical dermatology worldwide. If you're ready to make a difference, this role is your gateway to a world of opportunities! 

In Infrastructure Operations we share a “challenge accepted” mindset and are guided by our winning behaviours of simplification, collaboration, and accountability, to achieve our goals. 

Your Role 

As a Senior Service Owner WAN you will manage the end-to-end delivery of WAN Network services, including outsourced providers and external Network (ISP) vendors. Your key responsibilities will include: 

• Managing the day-to-day delivery of contracted services, ensuring quality and budget adherence, and addressing network issues or failures. 

• Owning and managing the LEO Pharma IT WAN Network lifecycle and maintaining Blueprints for WAN Network services. 

• Ensuring network services are right-sized, cost-optimized, and meet required security standards as defined by LEO CISO. 

• Managing and optimizing licensing and maintenance costs for network devices across the full lifecycle. 

• Establishing, maintaining, and developing relationships with the Line of Business and acting as a focal point for IT Service Providers. 

• Driving continuous improvement initiatives for Network groups and ensuring new Network initiatives are successfully handed over to support. 

• Producing and presenting reports to GDBS and LoB stakeholders, and maintaining key guiding principles, templates, and other materials. 

Your Qualifications 

To excel in this role, you will need: 

• Knowledge and experience with network services and a solid experience (at least 3-5 years) within Service Delivery Management. 

• A Bachelor’s or higher degree in computer science, engineering, business, or equivalent. 

• Certifications in relevant functional areas of service delivery, such as Cisco, ITIL, GAMP. 

• Experience with GxP, pharma IT compliance, and release/validation activities if GxP systems are part of the application portfolio. 

• Functional and technical understanding of relevant solutions and integration with third-party, on-premise, and cloud-based platforms. 

• Experience in reviewing documentation such as user requirements, release notes, validation plans, and reports. 

• Proficiency in verbal and written English, good communication skills, and the ability to multitask and think ahead. 

• Strong stakeholder management skills. 

• Enterprise thinking and focus on improved innovation, agility, and organizational learning. 

• Building collaborative relationships, managing conflicts, having a collaborative mindset, and facilitation skills. 

Your New Team 

Welcome to the Infrastructure Operations team at LEO Pharma! Here, you will join a dedicated group of professionals committed to ensuring our network services are efficient, secure, and effective. Reporting to the Head of Infrastructure Operations, you will collaborate closely with various internal departments and external partners. Our team values open communication, collaboration, and a shared commitment to excellence, continually pushing the boundaries to deliver innovative solutions. 

Contact and Application 

Ready to take the next step in your career? Apply now to join LEO Pharma. We look forward to receiving your application! 

At LEO Pharma, we believe in the power of teamwork and the potential of every individual. Join us and be part of a company that is making a real difference in the world of pharmaceuticals. Apply today and seize this incredible opportunity to build new areas in a land full of possibilities. 

You do not need to upload a cover letter, but feel free to add a few sentences in your resume or CV on why this position has your interest.  

Beyond the skin  

Join LEO Pharma, a global leader in medical dermatology, as we go beyond the skin to make a lasting impact.  Our innovative approach sets us apart. We are dedicated to leaving a legacy that positively impacts patients, colleagues, and our planet.   

At LEO Pharma, we believe in the power of individuals to drive change. Our flat organizational structure empowers you to make a visible impact and offers versatile roles for professional growth. We value diversity and welcome applications from all qualified candidates, recognizing that our different perspectives, backgrounds, and attitudes enable us to make the best decisions. Join our passionate team at LEO Pharma and be yourself as we work together to make a difference.  

For certain positions, LEO Pharma might complete a background check conducted by a third party.  

Join us on our journey Beyond the Skin. Apply today!